d10d Terms & Conditions

1. Acceptance of Terms

By creating a d10d account, accessing the platform via web or mobile app, or placing any wager or game stake, you agree to be bound by these Terms and Conditions in full. These Terms apply to all users of d10d regardless of device, location within the Philippines, or method of access.

d10d reserves the right to update or amend these Terms at any time. When material changes are made, registered users will be notified through in-platform announcements or to the contact details on their account. Continued use of d10d after changes take effect constitutes acceptance of the revised Terms.

2. Eligibility

To register and use d10d, you must meet all of the following criteria:

• You are at least 21 years of age.
• You are physically located in the Philippines at the time of access and wagering.
• You are legally permitted to participate in online gaming under applicable laws applicable to your circumstances.
• You are acting on your own behalf and not on behalf of a third party.
• You are not currently subject to a self-exclusion arrangement on any gaming platform.

d10d will take reasonable steps to verify eligibility, including KYC (Know Your Customer) identity verification. We reserve the right to suspend or close accounts where eligibility requirements are not satisfied or cannot be confirmed. Providing false information during registration may result in permanent account closure and forfeiture of any balance.

3. Account Registration and Responsibility

Each person may hold only one d10d account. Creating multiple accounts is strictly prohibited and will result in all associated accounts being suspended and balances being voided. You are responsible for maintaining the confidentiality of your login credentials.

You must provide accurate and up-to-date personal information during registration and promptly update your account details if anything changes. d10d uses OTP verification and, where available on your device, biometric authentication to help keep your account secure. You should never share your password or OTP with anyone.

d10d will not be liable for any loss arising from unauthorised access to your account where you have failed to keep your credentials secure. If you suspect your account has been accessed without your permission, contact support immediately through the in-platform help section.

4. Deposits, Withdrawals & PHP Transactions

All transactions on d10d — deposits, wagers, and withdrawals — are conducted in Philippine Peso (PHP). d10d does not accept deposits or process withdrawals in foreign currencies. There is no currency conversion on the platform.

Accepted deposit methods include Philippine bank transfers and local e-wallets such as GCash and Maya. Credit cards and cryptocurrency are not accepted as payment methods for deposits or withdrawals. d10d does not guarantee the processing time of third-party payment services and is not liable for delays caused by external payment providers.

• Deposits are credited to your account balance once confirmed by the payment provider.
• Withdrawals are processed to the same payment method used for the most recent deposit, subject to identity verification.
• d10d reserves the right to request additional verification documents before processing withdrawals.
• Withdrawals to accounts not belonging to the registered account holder will not be processed.
• Minimum and maximum transaction limits are displayed within the platform cashier section.

5. Gameplay, Betting Rules & Fairness

All games and sports betting markets available on d10d — including casino slots, live dealer tables, fish shooting games, and the sportsbook — are governed by individual game rules displayed within the platform. In the event of any discrepancy between a general rule and a specific game rule, the specific game rule prevails.

All casino and fish game results are determined by certified random number generation (RNG) systems. Sports betting outcomes are determined by the results of real sporting events. d10d does not guarantee any outcome and no form of guarantee, promise of winnings, or risk-free return is offered or implied by any content on this platform.

• Bets placed and confirmed are final and cannot be cancelled except where explicitly permitted under game-specific rules.
• d10d reserves the right to void any bet placed in error, placed on an incorrectly priced market, or placed using a technical exploit.
• Live in-play bets are accepted subject to latency and connectivity conditions; d10d is not responsible for bets not received due to network issues on the player's end.
• Any attempt to manipulate game outcomes, exploit software errors, or use automated betting tools is prohibited and will result in account suspension.

6. Promotions and Bonuses

d10d may offer promotions, deposit bonuses, cashback programmes, and other incentives to registered players from time to time. Each promotion is subject to its own specific terms, which will be published alongside the offer within the platform. Where no specific terms are stated, general platform terms apply.

d10d does not make promotional claims for unspecified offers on this page. Specific bonus amounts, percentage matches, minimum deposit requirements, wagering conditions, and expiry periods are only confirmed within individual promotion notices published on the platform. Players should review all applicable conditions before opting into any promotion.

• Bonuses may only be used for the purposes stated in the individual offer.
• Abuse of promotional offers — including multi-accounting to claim bonuses multiple times — will result in forfeiture of the bonus and may result in account closure.
• d10d reserves the right to amend, suspend, or withdraw any promotion at any time.

7. Responsible Gaming

d10d takes responsible gaming seriously and provides tools within the platform to help players manage their gaming activity. These include session history tracking, account balance visibility, and access to self-management resources. Players are encouraged to set personal spending budgets before each session.

If you feel that your gaming is becoming problematic — affecting your finances, relationships, or mental health — please make use of the responsible gaming resources available at d10d Responsible Gaming. You may also request a voluntary account suspension or self-exclusion at any time through the platform support section.

d10d is strictly for adults. Any attempt by a person under 21 years of age to register or use the platform is a violation of these Terms. Adults who are aware of a minor attempting to access d10d should contact support immediately.

8. Prohibited Activities

The following activities are strictly prohibited on d10d and may result in account suspension, balance forfeiture, and reporting to relevant authorities:

• Registering more than one account per person.
• Providing false identity or age information during registration or KYC.
• Using the platform to launder money or facilitate fraudulent financial activity.
• Using automated software, bots, or scripts to place bets or interact with games.
• Exploiting software errors or technical faults to gain an unfair advantage.
• Colluding with other players in games where doing so affects outcomes.
• Accessing the platform from a jurisdiction where online gaming is prohibited.
• Attempting to reverse-engineer, scrape, or interfere with the platform's software or infrastructure.

9. Limitation of Liability

d10d provides the platform on an "as is" basis. While we make every effort to maintain continuous service availability, we do not guarantee uninterrupted access and shall not be liable for losses arising from service outages, maintenance windows, or technical failures beyond our reasonable control.

d10d is not liable for any indirect, incidental, or consequential loss including lost profits, lost gaming opportunities, or data loss arising from use of or inability to use the platform. Our total liability to any player in connection with any claim arising from use of the platform is limited to the PHP balance held in that player's account at the time of the claim.

Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by applicable law.

10. Privacy and Data

Your personal data is handled in accordance with the d10d Privacy Policy. By using the platform, you consent to the collection and processing of your personal information as described in that policy. Please review the Privacy Policy for full details on how your data is stored, used, and protected.

d10d uses SSL encryption across all platform connections. Account access is protected by password and OTP verification. We do not sell your personal data to third parties for marketing purposes.

11. Amendments and Governing Terms

d10d reserves the right to update these Terms and Conditions at any time. The current version of these Terms is always accessible at this page. Your continued use of the platform after any update constitutes acceptance of the revised Terms. If you disagree with any change, you should stop using the platform and request account closure through the support section.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms represent the complete agreement between you and d10d regarding use of the platform.